Allenby Douglas
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CQC Inspection Summary

Outstanding Domiciliary Care Service

Please click on "CQC INSPECTION SUMMARY"  or on the Outstanding tab on the left for the full report
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The office entrance, opposite Park gates in Oswestry  - Our office is open Monday to Friday 9am to 5pm

Nice to meet you.

Allenby Douglas Care Services is not just another home care company. In fact we pride ourselves on being different by caring for our clients as if they were members of our own family.
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How are we different? To start with, 75% of our directors are Registered Nurses and all of us play an active role in caring for our clients.

Our team of staff and carers are trained to work to a professional standard, highly motivated and love what they do, which is one reason why our staff turnover is so low.
It’s also helped us to grow through word of mouth and recommendations from other health care professionals.
Our clients choose us because they know we will deliver on our promises and they trust our integrity.
We have a reputation for achieving quality outcomes and our costs are affordable and fair.
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​Our values.

Our Managing Director, Jenny Upshall, set up Allenby Douglas Care Services after a long career in nursing at a senior level, but the inspiration came from her father, Allenby Douglas Lummis.

Mr Lummis was a prisoner of war of the Japanese and one of thousands forced to work on the infamous Burma Railway.

Conditions were appalling, and many of the prisoners developed health problems that would plague them for the rest of their lives.

After his return from World War II, Mr Lummis spent much of his time visiting old comrades with health problems in their homes and he was passionate that when someone was sick or frail the best place for them to be was in their own home.

This philosophy is at the heart of what we do at Allenby Douglas, and Mr Lummis and his wife Babs helped Jenny set up the company in 2000.
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Allenby Douglas Lummis
​Sadly he passed away in 2005 but the company which bears his name has
​grown to employ around 50 staff, with our office in Oswestry.
"Words cannot express our gratitude for the care and kindness you showed to Dad and continue to show to Mum. In this cynical world where many in the so-called caring professions appear to have forgotten the true meaning of the word, Allenby Douglas is a shining example of how to do it right."
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"My mother was initially reluctant to have 'strangers' coming into her home but was soon won over by the genuine warmth and concern she encountered. She received a great deal of emotional support from your team in addition to the practical help that she needed and she came to regard some of her regular carers as 'extended family'."
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Thank you for making Dad's life so special. You cared for him in such a dignified way and he looked forward to your every visit .
"Many, many thanks for the exceptional care and compassion you have provided over the years, enabling my mum to remain in her home until the end of her days."

Thank you for everything you did for Dad, you were all so kind and you are all like friends to us now. I will definitely recommend you to anyone that needs outstanding care.

"Thank you for all the care and dedication you gave to Mum while she was at home - especially over Christmas and her birthday that she really enjoyed"

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